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IT Systems Administrator
AMPLY Power is a clean energy technology company going after an emerging $100B market opportunity. AMPLY deploys and operates EV chargers with Grid Edge technologies, enabling automatic load management to optimize time-of-use charging, integration of renewables and energy storage, and alignment with existing site loads, ensuring high efficiency, low cost, and 99.99% uptime. We serve public sector and commercial fleet vehicles – electric buses, trucks, and passenger fleets. AMPLY Power is focused on transforming the transportation sector by removing the challenges and learning curves that fleet operators often face when switching to electricity as a fuel.
AMPLY is looking for an IT Systems Administrator who enjoys building relationships with the business while helping to optimize the performance of our IT infrastructure. This role will curate dozens of existing technologies across enterprise and production environments systems such as mail, networks, Splunk, AWS, GCP, JAMF/ABM (for Mac support), security systems, and identity and access management integrations.
Responsibilities
- Manage security infrastructure (such as firewalls, intrusion detection systems (IDS), endpoint detection and response (EDR) clients, and security information and event management (SIEM) systems).
- Act as a technical lead for IT infrastructure projects, ensuring software and hardware installations follow industry and institutional best practices.
- Identify our most significant technology opportunities for our corporate and production environments, then work with internal and external teams to plan, design, implement, and deploy new systems to meet them.
- Contribute to our DevOps team, assisting to automate deployment practices and ensuring security best practices are maintained throughout an agile development process.
- Take part in an on-call rotation to ensure our staff all around the country can do their jobs at all times.
- Quickly and effectively triage and resolve support requests utilizing a support ticketing system.
- Provide metrics and reports on team efforts, and strengthen the team's ability to triage and resolve issues quickly and effectively.
- Manage and support a wide range of end-user technologies such as: printers, email clients, voice over IP phones, network switch port configuration, and audio/visual equip
Qualifications
- Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field
- Excellent understanding of network and systems security
- 3+ years experience with monitoring and maintenance of security for network, servers, and end-user computers/laptops, including Microsoft Exchange
- Proficient in device management systems and configurations for macOS, Windows, and Linux operating systems
- 2+ years of experience in a customer-facing help desk or customer support role
- GSuite and Azure AD administration experience
- Experience with systems maintenance ensures compliance with security policies/procedures and can provide objective evidence of compliance.
- Must be flexible and willing to work to support mission-critical systems as needed
- Ability to work productively in teams and have a “pitch-in” attitude.
- Strong analytical, interpersonal and communication skills.
Additional Awesomeness
- Any IT infrastructure certifications are a plus.
- AWS, GCP, or Azure Certifications
About AMPLY Power
AMPLY is redefining the EV charging market for private and public fleets, including autonomous driving fleets, transit bus agencies, municipal, and private fleets. We are building the next level of charging as a service, taking complete ownership and control of the charging infrastructure, the scheduling of the vehicles, the cloud platform, and the utility meter – in order to provide the highest availability and resilience in the market. In this way, we will accelerate the adoption of electric-powered fleets by optimizing the delivery of power and making refueling seamless and efficient. In a high-powered application like vehicle fast charging, the difference between controlled, optimally balanced vs unrestrained EV charging could be 3x in cost from your local utility. Even more importantly, EV fleets, in particular when part of critical and close to real-time business processes (for example in autonomous fleets) need to be scheduled for charging in specific time intervals. By taking control of the utility meter, optimizing EV charge rate and vehicle process flow, AMPLY provides the lowest cost of electric fueling possible in a given depot location or in-route stops. Our approach is to offer charging as a service, which is unique in the industry. We offer our customers a per mile driven usage rate. AMPLY provides the bulk of the upfront capital expenditures associated with the charging platform.
Applicants Only – Recruiting agencies please do not contact.
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